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Privacy Policy

This privacy statement explains how we, Little Haven Retreat intend to collect and use information about you. The Data Protection Law changed on the 25th May 2018.  This statement explains how we use your personal information.


Little Haven Retreat • Hasguard Cross • Nr Little Haven • Pembrokeshire • SA62 3SJ Under data protection law we are the “data controller” of the personal information that we collect about you and as a data controller we have certain legal responsibilities concerning how we collect, use and share your personal information.  We must inform you about this.


The types of personal information we collect from you include:

The information you provide to us - personal information that you provide to us including your contact details (i.e. your name, email address, phone number and postal address).

Our Correspondence - if you contact us, we may keep records of your correspondence

Sales and services information - details of transactions that you make with us and details of the services we provide to you.


We may use your personal information in the following ways:

To provide our services effectively to you - examples: to administer our services, including

handling your requests, communicating with you (including about any offers or promotions): keeping up-to-date records about you and carrying our obligations arising from any contract entered into between you and us, to make payments to you and receive payments from you (where applicable.)

To market to you - if you have not objected, to provide you with updates and offers about our products and services and that of selected third party companies that we think may be of interest to you this is highly unlikely (see paragraph 4 Transfer of personal information: below for further

information) We may use your information for marketing our own services to you by phone and post where required by law. We will ask for your consent at the time we collect your data to conduct any of these types of marketing.  We will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication send to you or you may opt out by contacting us. If at any time you do not want us to contact you for marketing purposes, you can let us know by contacting us on


We may permit selected third-party party companies use of your personal information, for the purpose set out in the section “How we may use your personal information” (above) These companies may use this information to contact you.  Selected third parties will be subject to obligations to process your personal information in compliance with the same safeguards that we deploy.  We confirm that all information held by us about you will remain in (and will not be transferred outside the UK)


Other third parties


Where you have expressed an interest in our products or services/where we have collected your.

contact details for us to provide you with information about our services, we will keep your information for 7 years or until you ask us to stop sending you such information.  We will also keep your information for as long as you are a customer of Tenby Tourers Ltd, we may keep your data for up to 10 years for one of these reasons

  • To respond to any questions of complaints
  • To show that we treated you fairly
  • To maintain records

We may keep your data for longer than 10 years if we cannot delete it for legal, regulatory or technical reasons.  We will make sure that your privacy is protected and only use it for those purposes


The legal grounds we rely on to process your information are that processing is necessary for

our legitimate business interest of those of a third party and these interests are not overridden by your interest or fundamental rights and freedoms in relation to the protection of your personal information. Our legitimate business interest includes enabling us to provide you with products, services and information about our products and services. Our performance of a contract made with you.  This includes our providing you with products and services and our taking steps at your request towards, and in anticipation of, providing you with products and services. Our compliance with legal or regulatory obligations


If you have any questions in relation to our use of your personal information, you should first contact us on 01437 781300 or

  • Under certain conditions, you may have the right to request us to
  • Provide you with further details on the use we make of your personal information
  • Provide you with a copy of personal information that we have collected about you
  • Update any inaccuracies in the personal information we hold
  • Delete any personal information that we no longer have a lawful ground to use
  • Object to our use of your personal information if our use of your personal information is causing you undue harm. In such case we must cease using your personal information for that purpose.


If you have any questions or would like to find out more about this privacy statement you can write to us at:

Little Haven Retreat
Hasguard Cross
Nr Little Haven
SA62 3SJ


Get in Touch

Please drop us a line with any queries you may have regarding staying, visiting or owning with us here at Little Haven Retreat.  A member of our friendly team will be in touch very soon. 

Call us now on
01437 781300 

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